Just had an email from EFL giving a code for a free pass for the upcoming Crewe v OUFC match.
"We are writing with regards to the technical issue with your iFollow service, that affected part of the viewing of the Oxford United v Lincoln City fixture on the 26th March and to provide further details of compensation for your poor experience.
When things go wrong, we know you want answers as to why. On Friday the problems experienced during your stream were due to a technical issue, which affected a proportion of supporters streaming this fixture. We are working with our providers on ensuring we don’t have a repeat of those issues in the future.
We are as frustrated as much as you are, when technical problems stop us from providing supporters with the best possible service via iFollow. You rightfully expect the best levels of service and on this occasion this did not happen, for which we apologise.
By means of apology for your poor experience, we will be issuing you a replacement complementary free match pass code that can be used to watch Crewe Alexandra v Oxford United on the 10th April."
What makes it good is that I didnt have any problem watching the Lincoln match [emoji846]
"We are writing with regards to the technical issue with your iFollow service, that affected part of the viewing of the Oxford United v Lincoln City fixture on the 26th March and to provide further details of compensation for your poor experience.
When things go wrong, we know you want answers as to why. On Friday the problems experienced during your stream were due to a technical issue, which affected a proportion of supporters streaming this fixture. We are working with our providers on ensuring we don’t have a repeat of those issues in the future.
We are as frustrated as much as you are, when technical problems stop us from providing supporters with the best possible service via iFollow. You rightfully expect the best levels of service and on this occasion this did not happen, for which we apologise.
By means of apology for your poor experience, we will be issuing you a replacement complementary free match pass code that can be used to watch Crewe Alexandra v Oxford United on the 10th April."
What makes it good is that I didnt have any problem watching the Lincoln match [emoji846]